ANSWERS, ON THE HOUSEANSWERS, ON THE HOUSE

Yes, completely. There is nothing to buy: no coin packs, no subscriptions and no paid upgrades. Every coin comes from playing and from the free rewards in the app.

Casino Chips is coming soon to the App Store for iPhone. The App Store button on this site will lead straight to the listing as soon as it is live.

iPhone with iOS 15 or later. The app is designed for portrait play on iPhone.

No. There is no sign-up and no log-in. You pick an avatar and a name the first time you open the app, and you can change both later from your profile.

Yes. Casino Chips is intended for adults aged 18 and over.

No. Casino Chips is a social casino for entertainment only. Coins have no cash value, cannot be withdrawn and cannot be exchanged for money, prizes or anything of value.

Coins are spent on spins, and in the in-game shop on XP boosters and mystery chests. They are earned in the game and are only ever spent in the game.

Check the Shop tab: there is an hourly gift, a red envelope, a daily chest, a seven-day login streak and the piggy bank. The lobby has a daily bonus, and quests and level chests pay coins too.

One percent of every bet goes into the piggy bank. Once it holds 250,000 coins you can break it open in the Shop and keep everything inside.

Ten, each with its own board and feature: Chips Royale, Pharaoh's Vault, Olympus Thunder, Sheriff's Fortune, Neon Sevens, Serpent Temple, Honey Hive, Dragon Coins, Pirate's Plunder and Dragon's Hoard.

Every spin is decided by a random number generator. Each slot was tuned in simulation to return roughly 95 to 97 percent of coins wagered over long play. Individual spins are random, so short sessions can land well above or below that.

AUTO keeps spinning until you stop it or your coins run low. TURBO makes each spin and its win display quicker.

Tap the i button at the top of any slot to open its paytable and the rules of its feature.

You get a pack every 30 spins and one free pack each day. Each pack holds three cards. Duplicates turn into stars, and 40 stars reveal a card you are missing. A finished set pays between 1,000,000 and 10,000,000 coins.

Four daily quests reset every day, weekly quests reset every week, every slot has its own quest chains, and milestones track your long-term play. Claim the rewards in the Quests tab.

Every bet earns experience. Each new level pays a coin reward, and some levels unlock level chests in the Shop.

On your iPhone. Coins, levels, cards, quests and settings are stored on the device, so deleting the app also deletes your progress.

The app has no accounts and keeps your progress on your phone. If you contact support, we receive the email address and message you send, any screenshots you attach, and basic technical details such as the app version, iOS version and device model. The Privacy Policy has the full detail.

Yes. Open Profile, then Settings, and switch Sound or Haptics off. The choice is remembered.

Yes. Profile, then Settings, then Tutorial, then Replay walks you through the lobby and a slot again.

Inside the app, open Profile, then Settings, then Contact Support. You can also use the contact form or email support@example.com.

Tell us which slot or screen it happened on and what you expected to happen. A screenshot helps a lot, and the in-app form can attach up to three.